frequently asked questions

We’re delighted you are considering staying with us and we want to make your visit as enjoyable as possible. The following are common questions asked by our guests:

  • Check in time: 3:00 pm. 

  • Check out time: 11:00 am.

  • Guest Interaction: We are available to our guests while still offering them personal space. We don’t want to infringe on their ability to enjoy our amenities. We know that our guests want to enjoy those spaces on their own terms. We can be reached via text or voice if you need anything, but otherwise we give them the time they need to explore Dahlonega Hideaway Havens and enjoy the ambience.

  • Keys: We use electronic locks which each guest given a code exclusive to their stay

  • What bath/bed linens and amenities are provided? Bed linens, towels, hand towels, wash cloths, spa towels, hairdryer, soap, shampoo, conditioner and lotion starter samples are provided as well as robes/slippers for use during your stay.

  • What to bring: Each rental is fully furnished. The kitchen comes stocked with cookware and dinnerware. Beds have mattress pads, sheets, bedspreads, blankets, and pillows. 

  • Parking: Let us know if you will be traveling with more the one automobile. We can direct you to where the second vehicle can be parked.  Parking is labeled for each of our suites.

  • Are the roads leading to Hideaway Havens paved? Yes. Keep in mind we are located in the mountains, so they are steep and at night with no street lights it is dark.

  • What if I leave an item behind?  We can return the item if you provide us with an address - We ask that you pay shipping charges.

  • Fire Pit Usage: PLEASE be smart and safe with the fire pit. A water hose is provided and clearly visible. Use appropriately sized logs,  It can get VERY dry here and leaves catch fire easily. Never leave the fire pit with a fire going

  • Hot Tubs: The Hot tub at Hideaway Haven is in the pergola visible in the knoll. The Hot Tub at Roscommon is located on the Terrace level. Bathrobes and Spa towels are provided.  

  • Pets:We are sorry but we do not allow pets.

  • Smoking: We are 100% non-smoking.  If you must smoke, please do outside. PLEASE crush out your cigarettes completely and throw them away inside the trash receptacles.  

  • Thermostat: We like to leave the thermostats on 72 in Summer and 68 in Winter. A fireplace can quickly heat the room, the best way to lower the temperature is to crack a window.  

  • Do cell phones work in the area? Yes.  

  • Is there internet access? Yes. Keep in mind the nearest switch is two miles away hence the typical MPS is 10 - 12

  • Where is Trahlyta Trace Pond? Within sight of Hideaway Haven. This is an excellent spot for fishing and picnicking.  Because we share this land with other owners, please be respectful of others using the Pavilion. There is a sun-up to sun-down usage policy for this area. To access from Roscommon Cabin, turn right out of the driveway and follow Ranch Mountain Drive to the bottom.